man on e-scooter with delivery box

UK consumers concerned about e-scooter rollout

A new survey shows that while two-thirds of consumers welcome trials of rental e-scooters in the UK, almost nine out of 10 believe that current government proposals ignoring the need for training and helmets is the wrong approach.

The survey of 200 consumers for fleet management specialist Venson Automotive Solutions found that 64 per cent of respondents would consider using an e-scooter as an alternative to public transport. This figure increases among younger respondents, with 85 per cent of 18-24-year-olds keen to use them. Overall, there was a positive reception to the adoption of e-scooters, with the majority saying it was a good way to get people out of cars and reduce carbon emissions.

However, as the survey respondents highlighted there are still some safety concerns which we hope to see resolved during the trials, so that e-scooters can become a safe and environmentally friendly option

– Alison Bell, marketing director at Venson Automotive Solution

There are safety concerns, however. A total of 40 per cent of respondents felt that proposed rules for the use of e-scooters would be broken, with use on pavements – which is currently illegal – a particular concern: 37 per cent are worried it could be hazardous for pedestrians and other road users if too many people ride e-scooters, with women (41 per cent) being more concerned than men (27 per cent).

The government proposal to not require training or helmets was opposed by 89 per cent of respondents, with 58 per cent believing that both should be compulsory (31 per cent thought that helmets should be compulsory, but not training).

Alison Bell, marketing director at Venson Automotive Solutions commented on the survey results, saying: “We look forward to seeing the results of the trials to understand whether this mode of transport will join the mosaic of sustainable business mobility. With manufacturers such as Seat, Daimler and Volkswagen having already invested in the technology, the ability to combine modes of transport for last-mile commutes and perhaps even small parcel deliveries is interesting and exciting.

“However, as the survey respondents highlighted there are still some safety concerns which we hope to see resolved during the trials, so that e-scooters can become a safe and environmentally friendly option.”

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